iradiophilly | News - Comcast Addresses Poor Service; Toddler on Roof Mother Arrested; Tax Collection Down in Phila

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Comcast Addresses Poor Service; Toddler on Roof Mother Arrested; Tax Collection Down in Phila

by: iradiotom - Philadelphia, PA
started: 05/06/15 10:00 am | updated: 05/06/15 10:00 am

Comcast is making an effort to satisfy its customers. The cable provider says it will hire 5,500 additional customer-service workers in the United States and hundreds of new service technicians, as part of a broad plan to improve its poorly rated service operations. The company has been bashed nationwide by cable and Internet subscribers as unresponsive and rude. CEO Brian Roberts says that the customer backlash has served as a "rallying cry to rethink how we do business."

Two mothers are facing charges after one toddler was rescued from a Frankford roof and another child tried to climb out a window. Officers were called to a home yesterday when someone reported seeing a child on the roof of a three-story home. Emergency responders rescued the 2-year-old from the roof and kept a one year old from climbing out a window. The children had been left alone. The mothers, 22 year old Cleaira Bell and the unnamed 17 year old mother were arrested when they returned home.

For the second straight year, real estate tax collection has declined in Philadelphia. That means the school district will take a $12 million hit. As of March 31, the city had collected $1.09 billion in property taxes. Thatâ€™s a decline of $21 million from 2013. Last year, according to City Controller, Alan Butkovitz, there was a drop in property tax revenue because of the Actual Value Initiative going into effect revaluing everyoneâ€™s property value, which resulted in a high volume of appeals.

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